Delivery & Returns

 

 

Standard delivery is FREE.  Orders will be sent by Royal Mail 2nd Class Confirmed (signed for) Delivery and will normally take between 5-7 working days.

 

If you need your items sooner than this please call 07587 232027 before placing your order to arrange special delivery.

 

If you are not totally delighted with your jewellery it may be returned together with a completed returns form (which can be found at the bottom of your invoice) and in it's original packaging within 14 days of receipt for exchange or a full refund.  For health & safety reasons earrings may only be returned if faulty.

 

Return postage is payable by you and will only be refunded if the item is faulty.  Where applicable, postage refunds will be for Royal Mail 2nd Class Confirmed (signed for) Delivery only and if you choose to return an item by another method of delivery any excess cost will be payable by you.   The cost of return postage by Royal Mail will normally be that for a small package of 2kg or less (Max size L 45cm, W 35cm, D 16cm):

UK Standard Delivery:

First Class - £3.20

Second class - £2.80

UK Confirmed Delivery (Signed For):

First Class - £4.30

Second Class - £3.90